Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.
You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.
Eligibility Requirements
- Exceptional written and verbal communication skills
- Proven track record in customer service and delivering outstanding customer care
- Keen attention to detail with strong problem-solving skills
- Friendly, empathetic tone, and professional demeanor
- Self-motivated, proactive, and resourceful mindset
- Proficient in using technology, including computer applications and software.
- Quiet and secure work environment during working hours
- Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
- Wired USB headset with microphone for clear communication
- High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity
- Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)
- Valid and up-to-date antivirus software installed
- Smart phone, Android tablet or iPad is required for program work, along with an authentication app.
- Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
- Quiet, uninterrupted space
- Organized desk area
Benefits
- Contract earnings vary by client, with competitive rates typically $18 per hour
- Pay is determined by your phone call status when assisting customers
- Additional incentives available based on client and performance metrics.
Schedule
- Flexible work schedule options available
- Majority of work hours are during weekdays and daytime
- Opportunity to create a work schedule that works best for you
Application Process
To Apply, Simply CLICK HERE
