Do you have excellent communication skills and can deal with people over the phone? Are you an awesome person? Then we want you on the InfoCision team!
Apply today to start the process, and you can potentially be making outbound calls/taking inbound calls on behalf of conservative organizations that are making a difference, in as soon as a week.
Founded in 1982 out of Akron, Ohio, InfoCision has become one of the nation’s leading contact centers, providing a full array of marketing services for Fortune 500 companies and nonprofit organizations alike. With our employee-centric culture, we pride ourselves on offering careers – not just your typical job. Our employees are the foundation to our success, and that’s exactly why we compose our diverse workplace with professionals who work together to achieve excellence. As our nation-wide employee base continues to grow, we welcome you to join our team!
Position
Call Center Representative
Salary
$9-$12.50 per hour
Job Schedule
Full Time
Location
Remote (Across selected states in the USA)
About the Role
Our teams work with some of the nation’s top companies, including The National Rifle Association, Conservative Political Organizations, St. Jude Children’s Research Hospital, and many more.
Work in a blended inbound/outbound call center environment where you will talk about topics that matter.
Take orders & sell products and services to our customers.
Requirements
Technology Requirements: Equipment NOT provided
- PC/Laptop with Windows 10 or 11 Only with at least 8GB of RAM (6GB Useable)
- High Speed Internet. A wired connection to the router/modem is REQUIRED
- Web Cam and either external speakers or sound on your computer
- External Wired Mouse
- USB Headset
Other Requirements:
- Must be a permanent resident of the one of the following states: Alabama, Georgia, Arkansas, Indiana, Kansas, Kentucky, Louisiana, Mississippi, North Carolina. Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, West Virginia, Wyoming, Missouri, Winconsin, Florida.
- A willingness to learn as we believe in owning your own excellence
- Home office or dedicated quiet place to work that is free from distractions
- Passing Background Check. If your background is not returned by the time we are ready for the phones then a disruption to your training may occur.
- Exceptional conversational skills while you provide customer-focused work with each individual you speak to.
Hardware/Software Requirements
- Windows PC/Laptop
- Minimum 14” monitor/screen
- Firefox, Internet Explorer and Microsoft Edge are NOT compatible
- It is 100% included with Microsoft Windows 10, and 11 and is automatically updated/maintained by Microsoft through Windows Updates
- Other antivirus applications must be uninstalled – McAfee, Norton, Avast, etc., as they are NOT compatible
- Max roundtrip: 80ms
- Windows 10 or 11 ONLY with at least 8GB RAM (6Gb Useable)
- Intel or AMD Processor
- Google Chrome (Current Version)
- Windows Defender antivirus and Firewall must be turned On
- Ping per InfoCision Client for Windows PCs
Telephone Requirement
- Although the phone calls do not go through your phone, you are required to have access to a phone for a “PIN call” for verification purposes
- Multi-Factor Authentication (MFA) for Office 365 is required for all users outside of our corporate network (i.e., Microsoft Teams), which also requires a phone
- A cell phone Is preferred but a landline number can also be used
Miscellaneous
- Dual monitors recommended
- Web Cam
- Speakers
- External Wired Mouse
- Quiet workspace
- Must have Administrator rights
- USB Wired Headset (Wireless are NOT compatible)
Benefits
- Full-Time set schedules that enable you take time off for the things that are important to you. Part time schedules are also available on a limited basis.
- Virtual Paid Training.
- Rewards & Recognition Programs.
- Weekly Pay & Bonus potential with access to your pay at any time.
- Benefits available for full-time employees including medical, dental, vision and 401k.
Required Documents
- Resume/CV
- Cover Letter
How to Apply
Interested candidates should kindly CLICK HERE for further information about the job and the application process.
Note
- Do not provide your bank account or credit card details when applying for jobs.
- You should never pay when applying for jobs.
Application Deadline
Not Specified
