Summer Receptionist Needed at Glasgow School of Arts (Visa Sponsorship)

The Glasgow School of Art is seeking to recruit 3 temporary Summer Receptionist for their Halls of Residence, which continues to operate over the busy summer months in Glasgow as a Summer Hostel.

The Glasgow School of Art (GSA) is internationally recognised as one of Europe’s top university-level institutions in the visual creative disciplines. Based in the heart of Glasgow with connections across the globe, our studio-based teaching and world-leading research spans art, design, architecture, innovation and technology, making a significant difference to contemporary society.

Position

Receptionists

Salary

Very competitive

Job Schedule

Full Time

Location

Scotland

About the role

This role is essential to the peak operating season for GSA Halls which runs from April to October. The Summer Hostel experiences rapid turnover through the summer, including mass departures and arrivals at the start and end of session/summer seasons.

The reception area requires cover between 8.00am – 6.00pm, over 7 days. The working hours of the Summer Receptionists are likely to include afternoons, evenings and weekends.

Responsibilities

Assist with the ‘change over weeks’ when in preparation of the accommodation for the summer business or for the students returning in September. These weeks are very demanding and the work is hands on, with a great deal of planning and organisation involved, setting up and preparing the flats for the guests/students.
Deal with the guest’s arrivals and departures, bookings, invoicing, cash handling and enquiries.
Make up cleaner’s daily instruction sheets for work required in flats and Communicate clearly to ensure all works are completed to the highest standard and in a timely manner.
Respond to general telephone and reception duties, dealing with enquiries internal and external to the School.
Assist with the preparations for the new intake of students – offers, Allocation of rooms, preparing key packs etc.
Keep financial records up to date and assisting with banking procedures for income.
Maintain effective security of the building and contents, keys, cash box, Office equipment, etc.
Assist the accommodation office with the preparation of Margaret Macdonald House and Blythswood House during the changeover weeks to ensure the site is ready ahead of student arrivals.
Assist in the smooth running of the planned summer maintenance programme with the Estates Department for both Blythswood and Margaret Macdonald House.
Ensure complete confidentiality of any information or records dealt with in the office environment.
Deal with any emergencies should they arise, i.e. a fire alarm or sick guest, Other incidents, thefts, etc.;
Assist with the smooth and professional running of the Accommodation and residence Office by undertaking administrative tasks such as filing, Photocopying or any other reasonable requests made associated with the Accommodation, vacation business or The Glasgow School of Art.

Requirements

Ability to operate on own initiative and organise/prioritise workload effectively.
Excellent customer service skills.
Excellent communication/inter-personal skills and happy to communicate with various levels of management.
Good I.T. skills, including a sound working knowledge of Microsoft Office with excellent typing/keyboard skills.
Strong team-working skills.