Customer Service Supervisor needed at Greenlux Canada

Are you a dynamic and experienced leader with a passion for delivering exceptional customer service? If yes, Greenlux is seeking a Customer Service Supervisor to join it growing team and elevate customer support operations to new heights! Applications are welcome from Canadian citizens, permanent or temporary residents.

Position

Customer Service Supervisor

Salary

$39 per hour

Job Schedule

Full Time

Location

Canada

About the role

As a Customer Service Supervisor, you will play a pivotal role in ensuring the seamless delivery of exceptional customer experiences. Responsible for overseeing and managing the day-to-day operations of the customer service team, you will lead by example, providing guidance and support to customer service representatives. With a keen eye for improvement opportunities, you’ll collaborate with cross-functional teams to enhance processes and contribute to the overall success of our customer service department.

Responsibilities

Prepare production and other reports
Supervise workers and projects
Co-ordinate and schedule activities
Recruit and hire workers and carry out related staffing actions
Train or arrange for training
Estimate costs and materials
Ensure health and safety regulations are followed
Requisition or order materials, equipment and supplies
Resolve problems that arise, such as customer complaints and supply shortages
Order parts and maintain inventory

Requirements

All interested applicants for this job role must have the following requirements:

Excellent oral communication
Basic education
Organized
Reliability
Team player
2-3 years experience
Willing to travel.

Benefits

$39 per hour
Career growth
Flexible schedule
Dental plan
Health care plan

Who Can Apply

Interested candidates must:

Be a Canadian citizen, a permanent or a temporary resident of Canada.
Have a valid Canadian work permit.

How to Apply

Interested and qualified candidate should send his/her CV and Cover Letter to [email protected] using the job position as the subject of the mail.