Customer Service Supervisor needed at Greenlux Canada

Are you a dynamic and experienced leader with a passion for delivering exceptional customer service? If yes, Greenlux is seeking a Customer Service Supervisor to join it growing team and elevate customer support operations to new heights! Applications are welcome from Canadian citizens, permanent or temporary residents.

Position

  • Customer Service Supervisor

Salary

  • $39 per hour

Job Schedule

  • Full Time

Location

  • Canada

About the role

As a Customer Service Supervisor, you will play a pivotal role in ensuring the seamless delivery of exceptional customer experiences. Responsible for overseeing and managing the day-to-day operations of the customer service team, you will lead by example, providing guidance and support to customer service representatives. With a keen eye for improvement opportunities, you’ll collaborate with cross-functional teams to enhance processes and contribute to the overall success of our customer service department.

Responsibilities

  • Prepare production and other reports
  • Supervise workers and projects
  • Co-ordinate and schedule activities
  • Recruit and hire workers and carry out related staffing actions
  • Train or arrange for training
  • Estimate costs and materials
  • Ensure health and safety regulations are followed
  • Requisition or order materials, equipment and supplies
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Order parts and maintain inventory

Requirements

All interested applicants for this job role must have the following requirements:

  • Excellent oral communication
  • Basic education
  • Organized
  • Reliability
  • Team player
  • 2-3 years experience
  • Willing to travel.

Benefits

  • $39 per hour
  • Career growth
  • Flexible schedule
  • Dental plan
  • Health care plan

Who Can Apply

Interested candidates must:

  • Be a Canadian citizen, a permanent or a temporary resident of Canada.
  • Have a valid Canadian work permit.

How to Apply

Interested and qualified candidate should send his/her CV and Cover Letter to [email protected] using the job position as the subject of the mail.

Note

  • Do not provide your bank account or credit card details when applying for jobs.
  • You should never pay when applying for jobs.

Required Documents

  1. Resume/CV
  2. Cover letter

[ALSO CHECK ]:

Administrative Assistant

Remote Customer Support Specialist

Marketing Operations Manager (Remote)

Application Deadline

18th February 2024

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